Here you will find answers to the most frequently asked questions about our service and support. We have organized the information in a clear and structured way so you can quickly find what you need. If you can’t find the answer you are looking for, you can always reach out to our customer support.
Insulators
Why is the XDI such a special product?
The XDI is stronger thanks to new technology. It is more robust thanks to its metal core. The risk of short circuits is virtually zero thanks to the new design. The orange PVC part acts as a wear indicator.
Functional cookies are absolutely necessary for the functionality of the webshop. These cookies assign a unique random ID to your browser so that your unhindered shopping experience can be guaranteed over several page views.
Remember form inputs:
Prevents loss of data in forms
Cache handling:
The cookie is used to differentiate the cache for different scenarios and page users.
Google Tag Manager debug mode:
Allows to run the Google Tag Manager in debug mode.
Mollie Payment:
This cookie is used to group all events generated from a unique user session across multiple checkout pages.
Cookie settings:
The cookie is used to store the cookie settings of the site user over several browser sessions.
Click & Collect:
The Click and Collect cookie allows you to select a dealer to pick up your order.
CSRF token:
The CSRF token cookie contributes to your security. It strengthens the security of forms against unwanted hacker attacks.
Activated cookies:
Saves which cookies have already been accepted by the user for the first time.
Timezone:
The cookie is used to provide the system with the user's current time zone.
CAPTCHA integration:
The CAPTCHA integration cookie is used to to provide spam protection.
Information on origin:
The cookie stores the referrer and the first page visited by the user for further use.
Session:
The session cookie stores your shopping data over several page views and is therefore essential for your personal shopping experience.
Allows Google to collect personal data for online advertising and marketing.
Google Advertising
Shopware Analytics is an analytics service for tracking shopping behavior on this webshop, provided by shopware AG (Ebbinghoff 10, 48624 Schöppingen, Germany) in joint responsibility (see also the data protection information). The legal basis for data processing is Art. 6 para. 1 s. 1 lit. a GDPR. If data is stored locally, please refer to our privacy policy for further details on data processing.
The recipient of the data is shopware AG and IT service providers. Technologies used include local storage. The collected data includes customer group, pages visited, click paths, date and time of visit, information about the end device used (resolution, resolution density, operating system), referrer URL, information about the browser used, locale, search queries, time zone. The purpose of data collection is for marketing, analysis, and statistical purposes.
Data processing takes place within the European Union. If you have any questions about data protection, you can contact the data protection officer at legal@shopware.com. Further information can be found at https://www.shopware.com/en/privacy/website.
Stored data:
Shopware Analytics adds the following information to your browser's local storage until consent is revoked: _swa_anonymousId (a unique identifier of the visitor), _swa_userTraits (user traits of the visitor).
These cookies optimise the performance and user experience of the webshop and dealer locator. Accepting these cookies is essential for placing an order on Gallagher.eu
Google Geocoding:
With Google API we check your address and make auto suggest in checkout.
StoreLocator:
Allows Google Maps to be loaded on this page.
Wishlist:
The cookie enables the wishlist functionality in the webshop to store products that are added to the wishlist
Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.
Google Analytics
Tracking parameters:
This cookie provides parameters to URLs to identify the source that refer traffic.
Google Analytics:
Google Analytics is used for traffic analysis of the website. Thereby statistics about website activities can be created and read out.
Clarity:
Clarity cookies are used to analyze website activities of users. The site user is identified by the cookie over several page views and his or her behavior is analyzed.
Matomo:
The cookie is used to track website activity. The information collected is used for site analysis and to generate statistics.
Country detection:
This cookie is used to suggest the correct domain for a seamless shopping experience.
YouTube video
Location maps:
We use OpenStreetMap as tile provider to show you visually the location of our stores and merchants.
Marketing cookies used to track visitors across the store to provide personalization, offers and promotions.
Facebook Pixel:
The cookie is used by Facebook to display personalized advertising offers based on user behavior to users of websites that integrate Facebook services.
Bing Ads:
This cookie is used by Bing to gather anonymous information on how visitors are using the website.
Google conversion tracking:
The Google Conversion Tracking Cookie is used to track conversions on the website effectively. This information is used by the site operator to target Google AdWords campaigns.
Google AdSense:
The cookie is used by Google AdSense to promote advertising efficiency on the website.
Dotdigital session:
This cookie tracks and identifies a visitor as a Dotdigital contact whilst they browse your store’s pages.
Dotdigital tracking:
This cookie is placed when a contact clicks a tracked link in a Dotdigital campaign and returns to your store.
Dotdigital:
Tracks and identifies a visitor as a Dotdigital contact whilst they browse a site’s pages. This data can then be used for better segmenting and targeting of contacts.
Dotdigital session:
This cookie is required for the correct functioning of the Dotdigital app.
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